Amanda Amanda@SOHO Version 3.xx Installationshandbuch

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Inhaltsverzeichnis

Seite 1 - Systems for

Telephone Switching Systems forAmAndA@SOHOVersion 3.xxSwitching Guide: 7/01 Edition

Seite 2 - Limited Warranty on Software

2 Telephone Switchings Systems for Amanda@SOHOEach chapter in this guide covers either one telephone switching system or one manufacturer. For some ma

Seite 3 - Fraudulent Usage Advisory

92 Telephone Switching Systems for Amanda@SOHO• The tokens that turn the message waiting light off are in c:\amanda\pbx.db\220.off.This file contains

Seite 4

Chapter 11:Programming the Sprint Protegé CTXConnecting the PartsThe next few procedures explain how to set up the KSU, telephones, analog terminal ad

Seite 5 - Contents

94 Telephone Switching Systems for Amanda@SOHOTo connect Amanda:1. Connect these extensions to the Amanda Voice Mail unit with line cords.2. Power up

Seite 6

Chapter 11: Programming the Sprint Protegé CTX 952. Select Programming then press Enter.The Database Programming menu appears. Initially you should no

Seite 7

96 Telephone Switching Systems for Amanda@SOHOThe arrow keys move you to different fields on the screen. Page Up and Page Down move you to different p

Seite 8

Chapter 11: Programming the Sprint Protegé CTX 973. Change the port type for each of the voice mail ports to V.M. (Page Down until you see the port nu

Seite 9 - Introducing the Switches

98 Telephone Switching Systems for Amanda@SOHOThe Please Input Hunt Group Number screen appears. 4. Type 1.The Uniform Call Distribution - Parameter P

Seite 10

Chapter 11: Programming the Sprint Protegé CTX 99The Uniform Call Distribution - Hunt Group Member: Hunt Group 1 screen appears.12. Include all the ex

Seite 11 - Programming the

100 Telephone Switching Systems for Amanda@SOHOThe Uniform Call Distribution - Parameter Programming: Hunt Group 2 screen appears. NOTE: The hunt grou

Seite 12

Chapter 11: Programming the Sprint Protegé CTX 101(Use the right arrow to select a NULL member. Press Enter. Type the number of the extension. Press E

Seite 13 - Programming Hunt Group 7

Chapter 2:Programming the AT&T Partner PlusGetting StartedTo connect Amanda to the switching system:1. Run direct wiring from RJ-11 jack (one-pair

Seite 14 - NFORMATION

102 Telephone Switching Systems for Amanda@SOHOThe Call Handling - Category 2 screen appears. 3. Increase the VM Dialing Ratio Tone Time to 150 ms.4.

Seite 15

Chapter 11: Programming the Sprint Protegé CTX 103The Call Handling menu reappears.9. Select Category 4.The Call Handling - Category 4 menu screen app

Seite 16

104 Telephone Switching Systems for Amanda@SOHODisplaying the Name VMAIL on a NotificationTo have telephones display VMAIL on a notification:1. From t

Seite 17 - Setting Up a Night Button

Chapter 11: Programming the Sprint Protegé CTX 105Programming ButtonsTo make voice mail easier to use, you should program the buttons on each telephon

Seite 18

106 Telephone Switching Systems for Amanda@SOHOTo program the buttons:1. From the Database Programming menu, select Feature Key then press Enter.

Seite 19 - Optional Programming

Chapter 11: Programming the Sprint Protegé CTX 107The Feature Key menu appears. 2. Select Ext Feature Key Programming then press Enter. 3. Enter the e

Seite 20

108 Telephone Switching Systems for Amanda@SOHO

Seite 21 - Using the Template

Chapter 11: Programming the Sprint Protegé CTX 109You can program the buttons as you see fit as to their physical location on the tele-phone.7. Select

Seite 22 - Partner-6 Telephone

110 Telephone Switching Systems for Amanda@SOHOThe code line appears at the bottom of the screen.10. The F needed for the code is already entered for

Seite 23

Chapter 11: Programming the Sprint Protegé CTX 11130. You must now send the programmed information to the KSU for it to work.31. Press F4 to send.32.

Seite 24

4 Telephone Switching Systems for Amanda@SOHOUsing Amanda as a Backup AttendantIf you are using Amanda as a backup attendant, you need to read the fol

Seite 25 - Chapter 3:

112 Telephone Switching Systems for Amanda@SOHOThe Extension Application - System Preset Forward Path screen appears. 4. Select the Path No. 1 row.5.

Seite 26

Chapter 11: Programming the Sprint Protegé CTX 113The Extension Application - System Call Forward Timer screen appears. 11. You might want to adjust t

Seite 27

114 Telephone Switching Systems for Amanda@SOHOThe Extension Application - Extension Preset Forward Path screen for that extension appears. Each telep

Seite 28

Chapter 11: Programming the Sprint Protegé CTX 115The Extension Application - Extension Preset Forward Table screen for that extension appears. 18. En

Seite 29

116 Telephone Switching Systems for Amanda@SOHOSetting Up the RingingTo set up the ringing for the system:1. From the Database Programming menu, selec

Seite 30

Chapter 11: Programming the Sprint Protegé CTX 1175. To program C.O. Line 1 to ring at the operator during the day and to the auto atten-dant at night

Seite 31

118 Telephone Switching Systems for Amanda@SOHOThis file contains the tokens “-#*96,%E”.• The dial codes and integration strings used by the switch ar

Seite 32

Chapter 12:Programming the Toshiba DK SeriesGetting ReadyThe Toshiba DK-8 can have only 2 single-line voice mail ports. The hardware you need to provi

Seite 33

120 Telephone Switching Systems for Amanda@SOHOToshiba DK-16 and DK-16eCoding for the Single-line Station CardsProgram 03 supports flexible PCB cabine

Seite 34

Chapter 12: Programming the Toshiba DK Series 1217. Dial 92.(The telephone is either displaying 92 or you have to change what is displayed to 92.)8. P

Seite 35

Chapter 2: Programming the AT&T Partner Plus 5Programming Hunt Group 7You program Hunt Group 7 for voice mail. It should be a circular hunt group.

Seite 36

122 Telephone Switching Systems for Amanda@SOHO4. Press Hold.5. Press Spkr.6. Do one of the following:• On a DK-8, dial 008*009.This represents ports

Seite 37 - Chapter 4:

Chapter 12: Programming the Toshiba DK Series 123dl_prefix # What to dial BEFORE dialing the User ID extension :dl_suffix H # Wha

Seite 38

124 Telephone Switching Systems for Amanda@SOHOtmo_dtwait 4 # Number of seconds to wait for dialtone detection :flashtm 55 # Numbe

Seite 39 - Configuring the Ports

Chapter 13:Programming the Vodavi DHSCreating PortsWhen you create stations for the Vodavi DHS, you start with station 10. If, for example, stations 1

Seite 40 - Setting Up Ringing Operation

126 Telephone Switching Systems for Amanda@SOHOUsing the Starplus TelephoneYou program the Vodavi DHS using the Starplus telephone shown in the figure

Seite 41

Chapter 13: Programming the Vodavi DHS 127Programming Voice MailThis section explains how to set up the Vodavi DHS to work with Amanda as an automated

Seite 42

128 Telephone Switching Systems for Amanda@SOHO5. Press the Next softkey until the display shows:6. Press the Change softkey to change the N to Y for

Seite 43 - Setting Up Line Groups

Chapter 13: Programming the Vodavi DHS 1296. Press the Change softkey to change the N to Y for Yes.7. Press the Next softkey.The display shows:This is

Seite 44 - Setting Up Message Waiting

130 Telephone Switching Systems for Amanda@SOHOThe display shows:17. Press the Change softkey to change the N to Y for Yes.18. Press the Next softkey.

Seite 45 - Other Considerations

Chapter 13: Programming the Vodavi DHS 1317. Press the Change softkey.8. Enter 7 using the keypad.The display shows:9. Press the Save softkey.10. Pres

Seite 46 - Using Private Lines

6 Telephone Switching Systems for Amanda@SOHOYou program it identically, regardless of whether Amanda is being used as a primary automated attendant,

Seite 47

132 Telephone Switching Systems for Amanda@SOHOInformation about Prefixes and SuffixesWhen a voice mail system is connected to the Starplus DHS via SL

Seite 48

Chapter 13: Programming the Vodavi DHS 133Forwarding Telephones on No AnswerThe following procedure should be performed on each user’s telephone.To fo

Seite 49

134 Telephone Switching Systems for Amanda@SOHOSpeed-dialingThe flex buttons (STA 10 to STA 21) can be programmed to speed-dial commonly called teleph

Seite 50

Chapter 13: Programming the Vodavi DHS 135To program a flex button to speed-dial a telephone number:1. Press the Feature button. (FEAT is beneath the

Seite 51 - Programming the Iwatsu Adix

136 Telephone Switching Systems for Amanda@SOHO5. Press the Next softkey until the display shows:6. Press the Show softkey.Press the Next softkey unti

Seite 52

Chapter 13: Programming the Vodavi DHS 137Using Amanda as a Backup AttendantIf you want to use Amanda as a backup attendant during the day, you need t

Seite 53 - Setting Up an Iwatsu ADIX

138 Telephone Switching Systems for Amanda@SOHO4. Press the Show softkey.The display shows:5. Press the Next softkey.The display shows:6. Press the Ne

Seite 54

Chapter 13: Programming the Vodavi DHS 139Switching between Day and Night ServiceTo switch from day to night service or vice versa:1. Press the Featur

Seite 55

140 Telephone Switching Systems for Amanda@SOHOVodavi Starplus DHS##################################################### Vodavi Starplus DHS

Seite 56

Chapter 14:Programming the WIN 36DGetting StartedThis chapter covers the WIN 36D and 36DX. To connect Amanda@SOHO to a WIN 36D, you need:• One DTMF ca

Seite 57 - Chapter 6:

Chapter 2: Programming the AT&T Partner Plus 7To set the number of times calls ring before being sent to a mailbox:1. Press 2. Enter a setting (1-

Seite 58

142 Telephone Switching Systems for Amanda@SOHOThe following diagram shows the WIN telephone:Programming the Hunt GroupThe hunt group should be a Mast

Seite 59 - Programming System Mode

Chapter 14: Programming the WIN 36D 1434. Dial 3.The display reads:3:MAST 15. Press the HOLD key.The display reads:SEC EXT NO=000?6. (Optional) If you

Seite 60

144 Telephone Switching Systems for Amanda@SOHO18. Press the CO8 key to save your data and exit program 307.The display reads:QUIT19. Press the HOLD k

Seite 61

Chapter 14: Programming the WIN 36D 14530. Dial 2.The display reads:2:OFF31. Press the HOLD key.Information about the next station appears.32. Repeat

Seite 62

146 Telephone Switching Systems for Amanda@SOHO42. Press the HOLD key.The display reads:PROGRAM NO. ?_43. Dial 414.The display reads:414:TEL BUSY44. P

Seite 63

Chapter 14: Programming the WIN 36D 1473. Press the HOLD key.The display reads:MODE=14. Dial 2.The display reads:2:NO5. Press the HOLD key.The display

Seite 64

148 Telephone Switching Systems for Amanda@SOHO4. Dial the extension (18, for example) to which the call should be forwarded when extension 10 is busy

Seite 65 - Chapter 7:

Chapter 14: Programming the WIN 36D 1498. Press the HF key to stop programming.The current date and time appear on the display.To call forward no answ

Seite 66 - 13 14 15 16

150 Telephone Switching Systems for Amanda@SOHO3. Press the HOLD key.The display reads:S10:cf TO S00?4. Dial the extension (18, for example) to which

Seite 67 - Programming Voice Mail Access

Chapter 14: Programming the WIN 36D 1514. Dial 1.The display reads:1:CFWD DIRECT5. Press the HOLD key.The display reads:ID=0?6. Dial #1 then press the

Seite 68

8 Telephone Switching Systems for Amanda@SOHO5. Select another procedure or exit programming mode.If you set VMS Hunt Schedule for Day Only or Night O

Seite 69 - Programming a Quick Transfer

152 Telephone Switching Systems for Amanda@SOHO2. Dial 507.The display reads:507:DISA TRK SET3. Press the HOLD key.The display reads:CO01:TYPE =14. Di

Seite 70

Chapter 14: Programming the WIN 36D 15314. Press the HOLD key.The display reads:CO01:STA=00?15. Dial the first extension in your hunt group (for examp

Seite 71

154 Telephone Switching Systems for Amanda@SOHO6. Press the CO8 key to save your data and exit program 507.The display reads:QUIT7. Press the HOLD key

Seite 72

Chapter 14: Programming the WIN 36D 15517. Press the HF key to stop programming.The current date and time appear on the display.Making Amanda a Voice

Seite 73 - Chapter 8:

156 Telephone Switching Systems for Amanda@SOHO

Seite 74 - Programming a Panasonic

Symbols.off 15.off fileAT&T Partner II 27AT&T Partner Plus 15Comdial 39Iwatsu Adix 47NEC Electra II 62NEC Electra, Level I 54Panasonic DBS 824

Seite 75

158Telephone Switching Systems for [email protected] 471-67NEC Electra, Level I 51170.off 54170.on 54170.pbx 54171.off 62171.on 62171.pbx 62191.off 7

Seite 76

Index 159507AT&T Partner II 21AT&T Partner Plus 7WIN 36D and 36DX 152, 153602AT&T Partner II 25AT&T Partner Plus 11Panasonic KXTD 1232

Seite 77

160Telephone Switching Systems for Amanda@SOHOBbackVodavi DHS 132backing upSprintdatabase 94backup attendantAT&T Partner II 18AT&T Partner Plu

Seite 78

Index 161PanasonicDBS 824 79Samsung 88busy 88, 91forward all 91ring no answer 91Sprintto voice mail 111call transfer recallComdial 38programming 38cal

Seite 79

Chapter 2: Programming the AT&T Partner Plus 9Voice Mail Coverage for Outside Lines (Optional)Procedure #208 Line Coverage Extension identifies an

Seite 80

162Telephone Switching Systems for Amanda@SOHOSamsungvoice mail ports 85Sprintvoice mail ports 96Ddatabasebackup/restore 94day callsWIN 36D and 36DX 1

Seite 81 - Programming Panasonic DBS 824

Index 163Eemergency numbersAT&T Partner IIcreating list 23AT&T Partner Pluscreating list 9endingPanasonic KXTD 1232programming 66enteringIwats

Seite 82 - Using the Telephone

164Telephone Switching Systems for Amanda@SOHOHunt Schedule procedure 21Night Service 21AT&T Partner Plus 8assigning extensions 5assigning outside

Seite 83

Index 165KX-T7235Panasonic KXTD 1232telephone 65KXTD 1232Panasonicswitch 65, 66LlettersIwatsucoding 45lightsComdialmessage waiting 36programming messa

Seite 84 - Stopping the Busy Signal

166Telephone Switching Systems for Amanda@SOHOinterior ring patterns 61master hunt group 60memory block 1-1 61memory block 1-18 61memory block 1-2 61m

Seite 85

Index 167NEC Electra II 62NEC Electra, Level I 54Panasonic DBS 824 81Panasonic KXTD 1232 70Samsung DCS 2.2/Compact 92Sprint CTX/MTX 117Toshiba 122Voda

Seite 86

168Telephone Switching Systems for Amanda@SOHOAT&T Partner PlusNight Service button 10preferenceComdialringing line 37programming ringing line 37p

Seite 87 - Programming Each Telephone

Index 169features 101hunt groups 97, 116intercom (ICM) 115keys 95night mode 115password 95ring no answer 115transferred calls 115ToshibaProgram 03 120

Seite 88

170Telephone Switching Systems for Amanda@SOHOAT&T Partner IIhunt groups 21Night Service 21AT&T Partner Plushunt groups 7Sprinthunt groups 116

Seite 89

Index 171telephonesNEC Electra II 58NEC Electra, Level I 50Panasonic KXTD 1232specific telephone assigned to which extension 69PanasonicDBS 824 74WIN

Seite 90

10 Telephone Switching Systems for Amanda@SOHOSystem Speed Dial Numbers without entering the System Password. Night Service with a System Password is

Seite 91 - Chapter 10:

172Telephone Switching Systems for Amanda@SOHOSamsungfails 91Sprint 115calls to voice mail 105tone 103transferring, Vodavi DHS, coworkers 138transferr

Seite 92 - Programming MMC: 207

Chapter 2: Programming the AT&T Partner Plus 11Optional ProgrammingThe next few sections cover transferring callers directly to voice mail, leavin

Seite 93

ii Telelphone Switching Systems for Amanda@SOHOCopyright and Trademark NoticesCopyright  1992–2001 The Amanda Company, Inc. All Rights Reserved. This

Seite 94 - Programming MMC: 726

12 Telephone Switching Systems for Amanda@SOHOThis feature must be programmed on a button with lights. It does not apply to voice-signaled calls, Voic

Seite 95

Chapter 2: Programming the AT&T Partner Plus 134. Press .5. Select another procedure or exit programming mode.Using the TemplateThe following temp

Seite 96

14 Telephone Switching Systems for Amanda@SOHOPartner-34D TelephonePartner-18D/18 TelephonePartner-6 TelephoneYIntercomIntercomExt.MessageUQMGAGGVRNHB

Seite 97

Chapter 2: Programming the AT&T Partner Plus 15Notification and Integration FilesFor each telephone switching system, Amanda@SOHO stores files wit

Seite 98 - MMC: 726 VM/AA Options

16 Telephone Switching Systems for Amanda@SOHO

Seite 99

Chapter 3:Programming the AT&T Partner IIGetting StartedTo connect Amanda to the switching system:1. Run direct wiring from RJ-11 jack (one-pair)

Seite 100

18 Telephone Switching Systems for Amanda@SOHOUsing Amanda as a Backup AttendantIf you are using Amanda as a backup attendant, you need to read the fo

Seite 101 - Chapter 11:

Chapter 3: Programming the AT&T Partner II 19Programming Hunt Group 7You program Hunt Group 7 for voice mail. You program it identically, regardle

Seite 102 - Initiating Programming

20 Telephone Switching Systems for Amanda@SOHOTo program voice mail coverage:1. Press 2. Enter the number of the extension to be covered by Amanda. Fo

Seite 103

Chapter 3: Programming the AT&T Partner II 21To set the number of times calls ring before being sent to a mailbox:1. Press 2. Enter a setting (1-9

Seite 104

iiiFraudulent Usage AdvisoryAlthough the Amanda software is designed to resist fraudulent usage, including unauthorized access to a long distance netw

Seite 105 - Setting Up Hunt Groups

22 Telephone Switching Systems for Amanda@SOHO5. Select another procedure or exit programming mode.If you set VMS Hunt Schedule for Day Only or Night

Seite 106

Chapter 3: Programming the AT&T Partner II 23Voice Mail Coverage for Outside Lines (Optional)Procedure #208 Line Coverage Extension identifies an

Seite 107

24 Telephone Switching Systems for Amanda@SOHOSystem Speed Dial Numbers without entering the System Password. Night Service with a System Password is

Seite 108

Chapter 3: Programming the AT&T Partner II 25Optional ProgrammingThe next few sections cover transferring callers directly to voice mail, leaving

Seite 109 - Setting Up Special Features

26 Telephone Switching Systems for Amanda@SOHOThis feature must be programmed on a button with lights. It does not apply to voice-signaled calls, Voic

Seite 110

Chapter 3: Programming the AT&T Partner II 274. Press .5. Select another procedure or exit programming mode.Using the TemplateUse the template in

Seite 111

28 Telephone Switching Systems for Amanda@SOHOintegration 15 ‘#03##rrr#’integration 15 ‘#00#eee#sss#’integration 15 ‘#00#eee##’

Seite 112

Chapter 4:Programming the Comdial UnisynGetting StartedThe Comdial Unisyn Analog Key System Unit (KSU) comes in two configurations: the 308 and the 61

Seite 113 - Programming Buttons

30 Telephone Switching Systems for Amanda@SOHOProgramming the Unisyn for Voice MailProgramming the Unisyn is simple and straight forward. To program t

Seite 114 - To program the buttons:

Chapter 4: Programming the Comdial Unisyn 31Configuring the PortsYou can program a station port to accept one of several different types of station eq

Seite 115

iv Telelphone Switching Systems for Amanda@SOHO

Seite 116

32 Telephone Switching Systems for Amanda@SOHOSetting Up Ringing OperationThe ringing that you set up determines whether Amanda is a primary or backup

Seite 117

Chapter 4: Programming the Comdial Unisyn 336. Select the station ports to be programmed by dialing the station port number or press-ing the A1 to A16

Seite 118

34 Telephone Switching Systems for Amanda@SOHO6. Select the station ports to be programmed by dialing the station port number or press-ing the A1 to A

Seite 119 - Setting Up Call Forwarding

Chapter 4: Programming the Comdial Unisyn 35The Comdial Unisyn manual skips a step needed when you set up call forwarding, so use the following proced

Seite 120

36 Telephone Switching Systems for Amanda@SOHO• Group 1 = Dial 9 or Dial 0• Group 2 = Dial 81• Group 3 = Dial 82• Group 4 = Dial 83Assigning line grou

Seite 121

Chapter 4: Programming the Comdial Unisyn 37To program message waiting light for voice mail ports:1. If you are not already in configuration mode, dia

Seite 122

38 Telephone Switching Systems for Amanda@SOHO3. Dial one of the following:1 for 30 sec. 6 for 240 sec.2 for 60 sec. 7 for 300 sec.3 for 90 sec. 8 for

Seite 123

Chapter 4: Programming the Comdial Unisyn 395. Dial the number of the first voice mail port.6. Dial *** to finish but stay in configuration mode.To pr

Seite 124 - Setting Up the Ringing

40 Telephone Switching Systems for Amanda@SOHO• The dial codes and integration strings used by the switch are c:\amanda\pbx.db\121.pbx for two-digit e

Seite 125

Chapter 4: Programming the Comdial Unisyn 41integration 10 ‘rrr3’integration 10 ‘eee0’integration 10 ‘9*eee’integration 10 ‘rrr’

Seite 126

ContentsCopyright and Trademark Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iiLimited Warranty on Software.

Seite 127 - Chapter 12:

42 Telephone Switching Systems for Amanda@SOHO

Seite 128 - Toshiba DK-16 and DK-16e

Chapter 5:Programming the Iwatsu AdixEntering and Exiting Programming ModeThe Iwatsu ADIX can either use a laptop or terminal with Iwatsu-provided sof

Seite 129 - Managing Voice Mail Ports

44 Telephone Switching Systems for Amanda@SOHO The Iwatsu software is organized into three types of areas:• Class areas which denote large categories

Seite 130

Chapter 5: Programming the Iwatsu Adix 45The display reads:04.12 24The 4 is the class; 12 is the item. Because this item has no numbers, the i

Seite 131

46 Telephone Switching Systems for Amanda@SOHONum 13 Port Disconnect Signal Type 0Num 14 Trunk Packeting 0Num 15 Port Loop Open Duration 255. Program

Seite 132

Chapter 5: Programming the Iwatsu Adix 47Num 1 Fixed Forwarding 1 (for Busy/NoAnswer)11. Program Class 10, Item 78 as follows:Num 1 Forwarding Destin

Seite 133 - Programming the Vodavi DHS

48 Telephone Switching Systems for [email protected] contains the following lines:Iwatsu Adix 16/48##################################################

Seite 134 - Using the Starplus Telephone

Chapter 6:Programming the NEC Electra, Level IGetting StartedThis chapter covers the NEC Electra, Level I, software release 2.00 and later. To connect

Seite 135 - Programming Voice Mail

50 Telephone Switching Systems for Amanda@SOHO6. Press the TRF key to write the setting to the database and move on to the next data setting. For exam

Seite 136

Chapter 6: Programming the NEC Electra, Level I 51To program the hunt group:1. Press the FNC key.2. Press the HOLD key.3. Press #0*4. Assign physical

Seite 137

vi Telephone Switching Systems for Amanda@SOHOUsing the Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 138

52 Telephone Switching Systems for Amanda@SOHO7. To record messages, press 667.8. Press the TRF key to write the setting to the database and move on t

Seite 139

Chapter 6: Programming the NEC Electra, Level I 534. Press the LK4 key.5. Do one of the following:• Press 15 for CO/PBX Ring Assignment (Day Mode).• P

Seite 140

54 Telephone Switching Systems for Amanda@SOHO4. Press the FNC key again.The FNC key’s light goes off.To cancel Call Forward—Busy/No Answer:1. Press t

Seite 141

Chapter 6: Programming the NEC Electra, Level I 55NEC Electra, Level I (release 2.00+) ##################################################### NEC Elect

Seite 142 - Speed-dialing

56 Telephone Switching Systems for Amanda@SOHO

Seite 143

Chapter 7:Programming the NEC Electra IIGetting StartedThis chapter cover the NEC Electra II, software release 3.0 and later.To connect Amanda@SOHO to

Seite 144

58 Installing and Administering Amanda@SOHO4. Press the TRF key to write the setting to the database and move on to the next data setting. For example

Seite 145

Chapter 7: Programming the NEC Electra II 59Programming Voice Mail AccessThe hunt group should be circular.To program voice mail access:1. Press the F

Seite 146 - Transferring Calls

60 Installing and Administering Amanda@SOHOProgramming the Hunt GroupThe hunt group should be circular.To program the Intercom Master Hunt Number:1. P

Seite 147

Chapter 7: Programming the NEC Electra II 61Programming sample:Tel Port No. Data No. Title Setting Data.25/ _______14___ICMFWD__ 3039. Press

Seite 148

viiForwarding Calls to Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Notification and Integration Files

Seite 149 - Programming the WIN 36D

62 Installing and Administering Amanda@SOHO4. To change the field to 7*:a. Press 7.b. Press the LNR/SPD key.c. Press #.5. Type 502 (to set MWI).Progra

Seite 150 - Programming the Hunt Group

Chapter 7: Programming the NEC Electra II 63• The tokens that turn the message waiting light off are in c:\amanda\pbx.db\171.off.This file contains th

Seite 151

64 Installing and Administering Amanda@SOHO

Seite 152

Chapter 8:Programming Panasonic KXTD 1232Using a Panasonic TelephoneYou use the KX-T7230 or KX-T7235 telephone to program a Panasonic KXTD 1232.KX-T72

Seite 153

66 Telephone Switching Systems for Amanda@SOHOGetting ReadyProgramming the Panasonic KXTD 1232 can be performed only from Jack 1, and only one telepho

Seite 154 - Turning Off the MIT Tone

Chapter 8: Programming Panasonic KXTD 1232 67SELECT (until VM ap-pears as group setting)Groupx: VM-> SEL+ NEXTStore (the Auto Dial key)End (the H

Seite 155 - Programming Call Forwarding

68 Telephone Switching Systems for Amanda@SOHONEXT(Press 6 if not already there.)FWD VM RBT:6SKP+ CLR NEXTNEXT(Press 7 if not already there.)FWD VM B

Seite 156

Chapter 8: Programming Panasonic KXTD 1232 69NOTE: To see what extensions are assigned to what jacks, use PROGRAM *#1234 003. To see what extension a

Seite 157

70 Telephone Switching Systems for Amanda@SOHOForwarding Calls to Voice MailBecause Amanda does blind transfers, you need to program each telephone to

Seite 158 - Signaling

Chapter 8: Programming Panasonic KXTD 1232 71dl_stop # What to dial when the system performs a shutdown :dl_pickup # What to

Seite 159

viii Telephone Switching Systems for Amanda@SOHOSpeed-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 160

72 Telephone Switching Systems for Amanda@SOHO

Seite 161

Chapter 9:Programming Panasonic DBS 824Getting StartedConnect the Amphenol cable from the KSU to the punch down block. Cross connect the system wire r

Seite 162

74 Telephone Switching Systems for Amanda@SOHOUsing the TelephoneThe following diagram shows you where the keys are on the Panasonic telephone.The CON

Seite 163

Chapter 9: Programming Panasonic DBS 824 75Programming the Hunt GroupThe hunt group is terminal. In a terminal hunt group, the hunt begins with the pi

Seite 164

76 Telephone Switching Systems for Amanda@SOHOUsing Third-Party Voice MailYou need to program this telephone switching system to use third-party voice

Seite 165

Chapter 9: Programming Panasonic DBS 824 77NOTE: You may need to be aware what hunt group is associated automatically with extensions in CPC-S and CPC

Seite 166

78 Telephone Switching Systems for Amanda@SOHOTo clear the second attendant:1. Press the FF1 key.2. Dial 2#1#22#.3. Press the CONF key.4. Press the HO

Seite 167

Chapter 9: Programming Panasonic DBS 824 79To program when Night mode starts:1. Press the FF1 key.2. Dial 3#1#.3. Type the time at which Day mode star

Seite 168

80 Telephone Switching Systems for Amanda@SOHO5. Enter the extension number.6. Enter the extension number again.7. Press the HOLD key.8. Press the ON/

Seite 169

Chapter 9: Programming Panasonic DBS 824 81To Use a Voice Mail Transfer KeyProgramming a transfer key allows the users at that extension to forward a

Seite 170

Chapter 1:Introducing the SwitchesUsing a PBX with AmandaAmanda@SOHO works with the following telephone switching systems.Telephone Switching SystemsP

Seite 171

82 Telephone Switching Systems for Amanda@SOHOThis file contains the following lines:##################################################### Panasonic D

Seite 172

Chapter 10:Programming the Samsung DCS 2.2/CompactGetting StartedYou can program the Samsung DCS 2.2/Compact from any LCD 12B or 24B keyset.To begin p

Seite 173

84 Telephone Switching Systems for Amanda@SOHOUsing the Keys on the TelephoneThe following figure shows the special key functions.Programming MMC: 207

Seite 174

Chapter 10: Programming the Samsung DCS 2.2/Compact 85When programming MMC: 207, you use the following program keys:To create a VM/AA port:1. Press TR

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86 Telephone Switching Systems for Amanda@SOHO4. Do one of the following:• Press TRSF to store and exit.OR• Press SPK to store and advance to the next

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Chapter 10: Programming the Samsung DCS 2.2/Compact 87d. Press UP to go to the next option.e. Go on to the next numbered step.2. The display shows:Fol

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88 Telephone Switching Systems for Amanda@SOHOIf the setting is as shown above:a. Press the RIGHT softkey to move the cursor to the bottom line of the

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Chapter 10: Programming the Samsung DCS 2.2/Compact 8917. If 6 is not already the setting, press the RIGHT softkey to move the cursor to the bot-tom l

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90 Telephone Switching Systems for Amanda@SOHOThey should be as displayed below:26. Do one of the following:• Press TRSF to store and exit.OR• Press S

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Chapter 10: Programming the Samsung DCS 2.2/Compact 91Notification and Integration FilesFor each telephone switching system, Amanda@SOHO stores files

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